PRODUCT SELECTION MATRIX
Chelston can provide standard products that are pre-configured to meet the basic needs of users. The Functionality of each product is made up of a selection of plug-in software and hardware modules. Use the product matrix below to determine what modules are included as standard
in each product. Other features can be
included in these standard products using additional plug-in modules
. (
denotes
specific plug-in not available.) If you can't find the functionality you need from the list below, Email us with your request and we will tell you if we can provide it. (Click on product logo's for more details)
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Standard Feature Optional Feature Not
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STANDARD PRODUCTS | |||||||
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Plug-in Modules |
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| Incoming Call Router | |
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| Interactive Voice Response | |
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| Audio Conference | |
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| Voice Mail & Message Sender/Broadcast | |
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| Fax-On-Demand (1 & 2 Call)/Broadcast | |
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| Fax Receive | |
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| Dial-in Voting | |
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| Voice Record | |
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| Programming API Tools | |
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Configuration & Support Tools |
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| Interactive Script Builder | |
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| System logging tools | |
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| Browser Based Configuration, Health Status, Debug and Control Tools | |
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| Basic E-Mail Support | |
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| Hot-Line Support | |
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| Dial-Up System Support | |
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| On-Site Support | |
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| Developer Support | |
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Plug-In Options |
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| 14.4 Fax Transmit | |
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| 14.4 Fax Receive | |
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| Voice Over IP | |
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| Connection to Local PBX | |
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| Web Call-me-Back | |
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Plug-In Options Available |
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| Text to Speech | |
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| Speech Recognition | |
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| PBX Functionality (Analogue/Digital) | |
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| Operator Console | |
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| SMS/E-Mail Messaging | |
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| Credit Card Authorisation | |
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| Spoken Email/Newsfeed | |
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| Out-of-Hours Call Support System | |
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| Integration of Web/WAP | |
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LINES per CHASSIS |
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| Analogue Lines (Min/Max) | 4/240 | 4/240 | 4/240 | 4/240 | 4/60 | 4/240 | 4/240 | |
| ISDN Basic Rate (Min/Max) | 8/96 | 8/96 | 8/96 | 8/96 | 8/48 | 8/96 | 8/96 | |
| ISDN Primary Rate E1/T1 (Min/Max) | 10/2,400 | 10/2,400 | 10/2,400 | 10/2,400 | 10/120 | 10/2,400 | 10/2,400 | |
Click
here for Adobe .pdf version of the matrix
|
Products |
IVR |
Conference Bridge | Predictive Dialler | Fax On Demand Builder |
| CT Server
| Voice Mail Builder
| Fax Receive | Voice Record |
Developer |
| Chelston-Custom | Add-Ons | 
Matrix | Line Status Tool | Support |
| Home |
Products |
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Email for more
information: info@chelston
| Whether your needs are for large or small systems, focus on your Application and leave the technology to us |  |
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