ABOUT US

Chelston specialise in the development and deployment of advance NT based Computer Telephony systems and services. Our core product is CallHandler which was developed at a time when systems were mainly UNIX based. These tended to suffer from the following limitations:

• be hard to program because of limited use of Rapid Development Environments
• limited access from other computer platforms, especially Microsoft Windows systems, on a world-wide basis
• needed UNIX specialists to maintain installations, which generally meant end users could not do this and were very dependent on the suppliers
• difficult to operate by end users because of non-graphical interfaces
• Line density was relatively low per chassis
• hardware tended to have limited functionality so multi-function solutions required equipment from a variety of suppliers, which resulted in a deterioration of the support responsiveness
• tended to be very expensive per line
• The whole industry was cloaked in Jargon which made it very difficult for new users to clearly understand what the technology could offer their business

Chelston are dedicated to providing a fresh approach to this market and pioneered the development of high-density, user friendly Computer Telephony systems using Aculab's Prosody Telephony Card and Microsoft Windows 2000.

During these early days we formed a close relationship with the core technical resources of Aculab, and this continues today to provide us with a competitive advantage in producing leading edge yet totally reliable systems.

Today we have a proven core technology that will support 4 to at least 2,400 lines per chassis - with the option to accommodate more lines by the use of clustering technology. Total functionality is available across all line configurations. Our customers benefit from this by having a platform which is scalable, configurable, reliable, and maintainable.

Our mission is to enable our customers to focus on their applications and leave the technology to us by delivering user-friendly interfaces and feature set, and to provide total scaleability that enable our customers to start small and grow big as their business grows so protecting their investment.

Chelston's core competencies are in Call Center Solutions, Audio Conferencing, FAX on Demand, VoIP complete solutions, Web connectivity, Text to Speech systems.

Chelston provide a number of pre-configured solutions, plus a developer Kit option where customers want to take total control of the technology.

CallHandler is for businesses that want to integrate voice, fax, data and networking on one scalable, cost-effective platform, merged with standard PC technology such as the web, databases, graphical user interfaces, and more. Currently able to handle up to 2,400 simultaneous lines per PC/NT box, with on-going continuous development.

Chelston are committed to providing our current and prospective customers with reliable, cost-effective and flexible Computer Telephony solutions that exceed their expectations.

Email for more information: info@chelston
+44 (0)1923 286501

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